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About the Role
• Conducting inbound and outbound customer service calls with customers
• Creatively problem solving
• Quickly assessing customer needs and providing sound solutions
• Providing a high-level of customer service
• Documenting details of all calls and customer interactions
• Managing through multiple systems, programs, and screens simultaneously
Requirements
• 18 years of age or older and must be a U.S. citizen
• Able to work a flexible schedule (including evenings and weekends)
• Ability to operate a keyboard, photocopier, and other office equipment
• Customer service-related experience
• Pass a comprehensive and in-depth IdentoGO background check
• Ability to lift/move materials in the 10-50 pound range
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